We congratulate our Principal Dealer, Signals on winning three awards at the RFUANZ (Radio Frequency Users Association New Zealand) Annual Conference in May.
Technical Excellence Award - Winner: Ian Lisk
Ian Lisk owns and operates his business from Christchurch, although Signals NZ has several branches around New Zealand and has been involved with radio and radio operations since 1982; 32 years in an industry that is evolving more quickly now than in the past and yet Ian's enthusiasm has not been quenched.
Ian's ability to think outside of the square and his unique approach to engineering has seen him optimize, analyse and improve most things with regards to radio communications, however this only seems to see his thirst for new and innovative products get stronger.
He is not one to reach a point where he thinks he knows it all, everyday there is a new challenge or a new toy to tinker with, and it is this fact that has kept him in the radio industry so long, it's not about product brands or cost, it's about what's best and what product can do the job, Radio communications is a lot more than just radio it's about integration and that alone is the next 30+ years taken care of.
Innovation in the Industry - Winner: Ian Lisk
Recently Haast Pass was blocked by a massive landslide. Signals NZ Ltd was tasked to develop a robust communication solution and time was a critical factor as lives had already been lost due to this disaster.
The brief from NZTA and their project managers Opus was to provide a communication network that was stable and future proofed. Signals NZ Ltd did this by using digital radio technology as a backbone. The system provides voice over internet to the slip site, Haast and Makarora. The telephone interconnect was a crucial aspect of the network, as there is no cell phone coverage. Also essential was the need for digital data logging for seismic movement detection.
The network allows for Opus staff to use their standard analogue radios across a digital network encompassing analogue/digital linked network as well as VHF / UHF cross band capabilities. This is no small feat when you consider Opus has never had radio coverage through the Haast Pass area.
Signals NZ Ltd clients now have full radio coverage the length of the Haast Pass with the added bonus of being able to talk directly to offices in Greymouth, Christchurch and even Auckland, either by analogue or digital radio as well as cell calling.
The Haast location and weather is amongst the harshest environment in New Zealand. To cater for all eventualities Signals NZ Ltd chose a solar power solution with fuel cell technology as a backup to provide a green solution with uninterrupted power to the network. The ability to use radio, cell phones and data through a digital analogue cross band network via repeater sites, using solar energy backed up by fuel cells is an innovative use of technology to provide a solution that has had outstanding results for NZTA / Opus, giving radio, cell phone and data transmission over radio.
*Picture shows Ian accepting his award from Sharon Dawson, Managing Director of Icom.
Outstanding Sales and Support - Winner: Ric Marshall
Ric has been a part of the Signals team for 8 years as the Business Development Manager, He has spent the last 16 years in sales and marketing and describes himself as a relationship seller.
Whether he is on the phone or at a client's office he is looking for opportunities, and his approach to sales is always professional, with a consistent record of establishing trust and value among his varied clients.
Ric once said that if a client does not remember your name you have not done your job, my clients are my future and my future is looking out for my clients!
There are a lot of parts to a business and a lot parts to a solution and when you have the ability to mesh these together you will always have something that resembles success, a recipe that Ric has perfected,
Ric has the ability to understand his client's needs and a profound expectation to see that it happens, and sometimes this sees him having to take his role in the business outside of his comfort zone an area he seems very comfortable in.
This has seen him harnessed to the top of a pole rigging antennas, swinging below a helicopter, a common site for the boys at Signals, or wearing a flack jacket in Afghanistan if it needs doing and he can do it, it's done.
Never one to overstate the obvious Ric credits his success in sales to the team at Signals, a great bunch of people with a common goal, look after your clients and they will look after you.
This he says is the reason Signals has grown to be a leader in its field, we are not just a box mover, we from relationships with our clients that will grow stronger in the future and are based on sales task solutions and after sales service.
*Ric was unable to make it to the Conference, the picture shows Brandon Ramsell, National Sales Manager at Signals, collecting the award on his behalf.